Acting : The BEVERLY AGENCY - feedback on agency??????????????? by Johanna Marshall

Hi Folks.......okay, this just happened yesterday.........Im not sure if this is suspicious or just strange for the sake of being strange........Im looking for an agent after I was dumped with about half of my agents' other clients after he took his co. in another direction. So I found The Beverly Agency. in Beverly Hills.Two weeks ago this happened. I clicked on submissions with all the usual materials requested, sent it, and it kept coming back. I dont know why I pursued it, but I called their # and sure enough it was a recording saying to leave a msg.... blah...blah..........Yesterday a receptionist called me to say they are not accepting anyone new,  but one of the agents heard my message and told her to call me to ask if I was on LA Casting and if I was they would check me out and I might or might not hear from him. The receptionist was asking me all kinds of questions, prior name of agent, any commercials, voiceovers....what have I done...........she said they are now going through hoards of submissions and most of the clients are older, which I AM! The thing that. bothered was the receptionist, who wasnt exactly the most "verbally graceful" person in the world.........So Im saying to myself...should I judge the agency because of her or maybe they dont. care that much and just made a bad choice?????? I ready dont understand this whole situation.......I dont now if I will hear anything or not.....But Im just putting this out there to get feedback in case I do, and I would know how to proceed......Anyone have any dealings with them??????????? Thx for any feedback.............JM