FAQ - Live Webinar
Q: How do I watch my webinar live?
A: Your webinar will take place on Zoom webinar, unless otherwise noted. You will receive an email with your Zoom registration link, or you can access it in your Library. You can access your library under settings (gear icon) in the top right-hand corner of your Stage 32 profile. If you did not receive your link via Zoom please email support@stage32.com.
Q: How do I watch my webinar on demand?
A: You will be able to watch your webinar on demand as many times as you’d like inside your Stage 32 profile. The recording is processed and posted between 24-48 hours after the webinar concludes. You can follow the instructions below.
YOU MUST HAVE A STAGE 32 PROFILE TO WATCH YOUR VIDEO – STAGE 32 IS FREE TO JOIN
If You Already Have a Stage 32 Profile:
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Log into your Stage 32 profile
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Click "Settings" in the top right-hand corner (gear icon)
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Click "My Library"
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Choose this webinar and click the link to view
If You Do Not Have a Stage 32 Profile:
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Go to www.stage32.com
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Create a profile using the SAME email address you used to sign up for this webinar. The email addresses must match in order to watch the webinar.
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Once you have your profile set up, you can view the webinar by clicking "Settings" in the top right hand corner (gear icon)
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Click "My Library"
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Choose this webinar and click the link to view
Q: What is the format of a webinar?
A: Stage 32 Next Level Webinars are typically 90-minute educational broadcasts that take place online using a designated software program from Stage 32. Your webinar will be taught by a working industry professional with in-depth teaching on a topic. If you are able to attend live you will be able to ask your Stage 32 Educator questions during Q&A.
Q: What are the system requirements to watch my webinar live?
A: You will need to have the most up to date version Zoom installed on your computer. If you have any questions on how to do this you can contact Zoom on their website.
Q: What if I cannot attend the live webinar?
A: If you cannot attend a live webinar or purchase an on demand webinar, you will have access to the entire recorded broadcast, including the Q&A.
Q: Will I have access to the webinar afterward to re-watch?
A: Yes! Like all Stage 32 education, after the purchase of a live or on demand webinar, you will have on-demand access to the recording.
Q: How do I get a copy of the handouts provided?
A: If the webinar you take included handouts you can find them as downloads underneath your on demand video. You must be logged into your Stage 32 profile to view the video and get the handouts by clicking settings in the top right hand corner, then clicking My Library.
Q: What if I need accessibility and accommodations?
A: Email support@stage32.com to request accommodations.
Thanks for your loyalty to Stage 32 Education. We value having you in the Stage 32 community.
If you have any further questions, we are always happy to help. Please contact Stage 32 support at support@stage32.com.